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Hello,

I have worked with RingCentral for hours on this and as we all know speed dials have been around for over 20 years on traditional PBX systems. All of RingCentral's competitors including 8x8 and Zoom offer speed dials on the Cisco 8851 phones. I still can not get anyone to show me how to add a speed dial to my Cisco 8851 phone I purchased from RingCentral. Does anyone know how to do this. Speed dials are probably the most important feature to a desk phone for businesses and I do not see any reason this will not work, that is like selling me a car without a steering wheel its useless. Can someone please show me how to add a simple speed dial to this Cisco 8851 phone.

Thank you,