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Graduation requirements. Problem with a few endpoints using ringcentral-embeddable
Tags: graduation
Oct 13, 2021 at 7:09pm   •   2 replies  •  0 likes
Russell Osborne

I am struggling to meet graduation requirements while trying to get an app for ringcentral embedded
1634177176048.pngAPP Client ID: op5v-1TQQHi0CYQ2IK2Y0A

I followed the https://github.com/ringcentral/ringcentral-embeddable/blob/master/docs/config-client-id-and-secret.md#graduation-for-your-ringcentral-app steps but they seem out of date. As it took quite a bit of poking to get some additional items like recordings.

I will note that the graduations requirements page is taking 3-5 hours to update that makes this workflow very very challenging.

2 Answers
answered on Oct 14, 2021 at 7:25am  

I feel your pain. I manually graduate your app to the production.

Let me work with the dev team to improve the doc and the app graduation for this type of app.


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on Oct 14, 2021 at 7:32am   •  0 likes

@Phong Vu thank you so much. I have an additional client id ccV62Y8FT4mum96vgmHYAw that we need to manage sending webhooks over to the tool that the embed is in. Could you mind taking a look at that one? It is private as well.

You are indeed a life saver.

on Oct 14, 2021 at 7:38am   •  0 likes

Do you expect to send SMS from that app or just using Webhooks to get message notifications?

If you need to send SMS, the app needs to go thru a review process before it is graduated to the production. If not, you can remove the "SMS" permission (you don't need that for receiving notification) run your app a few times to meet the requirements.

Let me know

on Oct 14, 2021 at 7:52am   •  0 likes

It does not need to send SMS, only read SMS activity via webhooks removing the permission now.

answered on Oct 14, 2021 at 4:34am  

I am tagging @Phong Vu here for better visibilty. He can help you


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