When I try to send an MMS message I get:
{ "errorCode" : "InvalidParameter", "message" : "Parameter [attachments] value is invalid.", "errors" : [ { "errorCode" : "CMN-101", "message" : "Parameter [attachments] value is invalid.", "parameterName" : "attachments" } ], "parameterName" : "attachments" }
Does anyone know what's wrong? I have the JSON formatted properly and it worked in the sandbox. Now it does not work in production.
Post some code where you created the POST body.
{
"to": [{"phoneNumber": "#arguments.to#"}],
"from": {"phoneNumber": "#arguments.from#}"},
"text": "#arguments.message#",
"attachments":["#img#"]
}
img=data:image/jpeg;name=file.jpg;base64,[base64data]
Are you using any RC SDK to send message?
If yes, then please put you code sample.
Also, the mms api reference you will get it here
https://community.ringcentral.com/questions/103211/error-sending-an-mmsmessage.html
Can you please try once from here and see if this is working for you? You can get the correct json request generated here
No SDK just a HTTP request. The format is correct and it worked fine in the sandbox. Is there some kind of MMS permission that has to be added to the sending number?
Since you are not using any SDK, I cannot help providing you with sample code.
But you can call this API to read a user's phone numbers and detect if the number is MMS enabled (under the 'features' array "MmsSender".
You should also double check if you have set the server for production "platform.ringcentral.com", the POST request header and make sure that you read and create the attachments properly in your production environment. Many developers have such problems when they run their app okay in their local machine but fails when deployed and run on their remote server.
The full JSON I am sending is:
{ "to": [{"phoneNumber": "+1xxxxxxxxxx"}], "from": {"phoneNumber": "+1xxxxxxxxxx}"}, "text": "Test SMS", "attachments":["data:image/jpeg;name=overlay.png;base64,iVBORw0KGgoAAAANSUhEUgAAAAYAAAAGCAYAAADgzO9IAAAAEUlEQVR42mNgYGC4iQMPnAQAw/QehVmSyckAAAAASUVORK5CYII="] }
I am sending it to
https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/mms
Content-Type: application/json
Accept: application/json
Did you read the phone number features?
Did you also set the content-type header?
header 'content-type: multipart/form-data'
I did not request the read permission when I setup the App so I can't access the endpoint.
When I change the content type to multipart/form-data I get a different error:
{ "message" : "Bad Request", "errors" : [ ] } |
I added the missing permission to your app so you can now read the phone-number API to detect number features.
It still says:
In order to call this API endpoint, application needs to have [ReadAccounts] permission
And also, if I determine that the number does not have MMS access, how would I turn that on?
Sorry, I forgot to submit the change. Should be ok to call the API in a min.
Is there anything else I can try? I'm stuck right now?
Things must be in your code then. Does it work with just SMS text?
Are you ready to try e.g. the Node JS SDK?
I see you are trying to provide service to RingCentral users to use P2P SMS (consumer) for A2P SMS (non-consumer), you will soon cause them getting blocked by mobile carriers.
Are you available for a quick call so I can walk you thru a process and better options? If so, let me know your email address.
Roger
888.205.6032
roger@vortext.ca
Another issue, it does not even work in the portal "TRY API" option
BTW, I check your production account and you don't have one. You signed up for a free tier sandbox account and you created a public app so that other RingCentral customers can login your app with their own credentials to send SMS.
Now tell me how did you try to login the production? Do you login with a customer credentials? If so, what is their account id?
Yes, my client used my app for their live account . The main login number of their live production account is 720 465 6809
Any more suggestions?
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