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salik-latif7528 avatar image
salik-latif7528 asked John Wang Deactivated answered

call recording

i am trying to add call recording from sandbox enviroment but can't add any recording. Kindly sugguest any solution

phone
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Tyler Liu avatar image
Tyler Liu answered paul-dandy commented
Make a phone call using the RingCentral app. When the call is connected, you can click the Record button to create call recording.

Read this article:  https://developer.ringcentral.com/library/getting-started.html  Go to Your softphone section to see how to start the app in sandbox mode.
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paul-dandy avatar image paul-dandy commented ·
Thanks, simple solution but really helpful!
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John Wang avatar image
John Wang Deactivated answered
If you need many test recordings, you can see this project here:

https://github.com/anilkumarbp/Sample-Demo-to-Download-Call-Recordings
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys