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I cannot change my status to available in desktop app or the mobile app. On the web it shows active though. Any ideas?
Tags: presence
Jan 27, 2022 at 8:11am   •   1 replies  •  0 likes
Scott Miller
on Jan 27, 2022 at 9:01am   •  0 likes

What's the current status on your app?

on Jan 27, 2022 at 9:05am   •  0 likes

Invisiable.

on Jan 27, 2022 at 9:33am   •  0 likes

Please check if your app is up to date. You may also try to uninstall/reinstall your app.

on Jan 27, 2022 at 9:44am   •  0 likes

I tried that. It will let me change to Do not Disturb or busy but not Available. :(

on Jan 27, 2022 at 12:16pm   •  0 likes

Do you currently have a scheduled meeting in your Calendar?

on Jan 27, 2022 at 12:31pm   •  0 likes

Yes, i'm actually having it right now.

on Jan 28, 2022 at 8:29am   •  0 likes

If you have a meeting, you will not be able to change the status to available.

on Jan 31, 2022 at 11:42am   •  0 likes

It makes no difference if I am in one or not, it stays marked unavailable.

on Jan 31, 2022 at 12:27pm   •  0 likes

Please submit a ticket for this to be checked.

on Jan 31, 2022 at 12:35pm   •  0 likes

Okay, thank you!

on Jan 31, 2022 at 12:57pm   •  0 likes

You're welcome!



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