question

Bradley B. Clark avatar image
Bradley B. Clark asked mary-community-moderator commented

Voicemail Transcription

I have the MVP license. I am unable to locate voicemail transcription (and I've followed the online instructions). I'd like to get a transcription emailed to me when a voicemail is left.

voicemailtext
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Hi Marry. That's correct. I now know what I was doing wrong and worked it out. When it says "select the desired user from the list," I was trying to click the box next to the user rather than clicking on the user link itself. Once I clicked on the user's name, I was able to locate the voicemail-to-text slider. Thank you for you help!

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Glad to hear that you figured it out. You're welcome!

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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Bradley, is this the KB article you've followed?

https://support.ringcentral.com/article/8045.html

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