In the Auto-Receptionist IVR is there a way to have 'hold music' played between greetings, either through the configuration UI or programatically
I have not seen any such configuration from the UI. So definitely not from the API either.
I am not sure why do you need that. Isn't that more annoying to hear the menu options and while the caller is thinking or choosing an option he/she has to listen to the music? Seems unnecessary to me.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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