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Mark Hammans avatar image
Mark Hammans asked ·

Music between IVR Prompts

In the Auto-Receptionist IVR is there a way to have 'hold music' played between greetings, either through the configuration UI or programatically

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Phong Vu answered ·

I have not seen any such configuration from the UI. So definitely not from the API either.

I am not sure why do you need that. Isn't that more annoying to hear the menu options and while the caller is thinking or choosing an option he/she has to listen to the music? Seems unnecessary to me.

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