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Salesforce Integration

Tags: salesforce, ringcentral app, integrations

Aug 12, 2022 at 3:42pm • 1 replies • 0 likes

jonathan-rubis-ext-

Can we opt to not use the phone CTI and just log all calls automatically?

1 Answer

Mary-Community_Moderator answered on Aug 15, 2022 at 11:18am

RingCentral for Salesforce CTI makes it easy to log calls as tasks in SFDC. Without the CTI, you could use our APIs and an iPass solution such as Workato or Zapier to log calls.

https://www.workato.com/integrations/ringcentral%2Bworkato_track

https://www.ringcentral.com/apps/zapier-integration

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