question

Cheryl Keeney avatar image
Cheryl Keeney asked Becky-Community_Manager commented

I have no audio

I have online job training and I can't get audio. Where is the audio settings? I did the interview on my iPhone and had no audio either and there is not one setting in the app that I could find.

It took me 15 mins to make up a Topic so it would let me post a question. No wonder I can't use the RingCentral App, can we make it more difficult?

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

@Cheryl Keeney I assume this is in regards to video and not voicemail?
I might recommend that you try this Knowledge Base article first - https://support.ringcentral.com/video/joining-scheduling/joining-ringcentral-video-audio-desktop-web.html

If this doesn't help, please reply back and we'll be glad to look a bit further.

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Cheryl Keeney avatar image Cheryl Keeney commented ·

I cannot open anything that looks like that.

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Cheryl Keeney commented ·

Are you using the app or the browser version?

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