Welcome to the RingCentral Community

Can you call this API and check the "recordings" object to see if a call recording is active or not before starting recording the call.

is there any api i can un prior ring out and record, to make sure i have no other recordings.

i already use end calls but it does not help

i run the api you gave me

prior the recording it has no recordings object

after i'm recording the call, and call the new api you gave me i see the recordings object

question

the 409 coflict, im getting ,

is it reffering to the telephonysessionid or to the party

Hi

Any update ?

I think the best way is to make sure before i start a call and record it,

to stop/end all live calls /all recordings , etc

today im doing it, but i put the end live call in try except since not always get 200 when try to end call

this is the api im using

try:
    self.rc_platform.delete(_BASE_RING_CENTRAL_TELEPHONY_EP + call_telephony_session_id)
except AttributeError as ex:
    logging.warning(f"Failed To End Call With Telephony Session Id:{
   telephony_session_id},{
   ex}")
return self

Can you read this blog and implement the telephony session event notification to check if the call is really recording right after it's answered. We need to understand why the call is being rerecording even the auto-recording is not set in your account.

Doing exactly like blog

is there an option to do zoom meeting with your support in order to find the root cuase?

checking it

should it be disabled ?