Welcome to the RingCentral Community

I have a Production API successfully retrieving message (sms, voicemails, faxes) data and we are storing that information in our database.

Now, we attempting to take the message id and attachment id and using it to retrieve the voicemail and we are getting this error.

{ "errorCode" : "CMN-102", "message" : "Resource for parameter [messageId] is not found", "errors" : [ { "errorCode" : "CMN-102", "message" : "Resource for parameter [messageId] is not found", "parameterName" : "messageId" } ], "parameterName" : "messageId" }

I am wondering if since the voicemail is coming in on our production phone number if attempting to access it with our sandbox phone number (and credentials) while testing is causing the "resource not found." I doubt it, but I need to ask.

Any other insight into what is causing this error would be helpful.

Our API endpoint is (pound symbols will replace actual variables in Coldfusion:

https://platform.devtest.ringcentral.com/restapi/v1.0/account/#setOwnerId#/extension/#setOwnerId#/message-store/#messageId#/content/#attachment_Id#

Thanks,

Jason