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EXT-262 Home country selection

Tags: settings

Apr 5, 2023 at 5:50pm • 3 replies • 0 likes

Peter Hogger

I am trying to assign a home country for an unassigned extension in the 929 area code with the following API call

$r = $platform->put("/restapi/v1.0/account/~/extension/240641070", array('regionalSettings' => array('homeCountry' => array ('id' => 1))));

but I am getting the error (even though 929 is in the US = Queens NY)

EXT-262

Home country selection is limited to countries which user`s phone numbers belong to.

3 Answers

Peter Hogger answered on Apr 18, 2023 at 11:26am

as you can see the extension 240637070 belongs to the 929 area code

but the code

$r = $platform->put("/restapi/v1.0/account/~/extension/240637070", array('regionalSettings' => array('homeCountry' => array ('id' => '1'))));

produces this error:

Peter Hogger answered on Apr 10, 2023 at 11:51am

same error with "1" or '1'.. It only happens with the 929 area code... all other area codes I have location at are working fine. I think it might be something with this particular area code

Phong Vu on Apr 10, 2023 at 12:25pm • 0 likes

Not really. I just test with a user who has phone number in 929 area code and it works well. Can you call the API and print out the rcrequestId and the error code. I need to report this so the platform team can investigate. Thanks

Phong Vu answered on Apr 6, 2023 at 9:42am

That's weird. The id is a string, can you change the number 1 to "1" and try again.

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