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Not Able to send SMS
Tags: sending sms
Apr 6, 2023 at 5:52am   •   5 replies  •  0 likes
software JV

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I am not able to send SMS from this number:- +13238158892
I am using this doc :- https://developers.ringcentral.com/guide/messaging/sms/sending-sms
I not able to get the features "SmsSender" in response
Why this happen please give me some direction

5 Answers
answered on Feb 7, 2024 at 9:55pm  

@Phong Vu can you please check


 0
on Feb 8, 2024 at 8:23am   •  0 likes

Please read this post and submit a dev support ticket

answered on Feb 7, 2024 at 5:38am  

@Phong Vu I am not able to send SMS again can you please enable this


 0
answered on Feb 2, 2024 at 9:50am  

I am having the same problem. i checked my sms recipient and it points to my extension, i am the account owner / admin, but i cannot send sms in sandbox mode.

here is my number for sandbox

+16504092044

Please help



 0
answered on Jul 26, 2023 at 4:19pm  

I have the exact same problem as this. However, I show that I have SMS is enabled and provisioned but in my response I still only get CallerId in the features array. @Phong Vu can you please come to my rescue as well?


 0
answered on Apr 7, 2023 at 3:08am  

Thank you so much @Phong Vu


 0
answered on Apr 6, 2023 at 7:31am  

Because the number was not provisioned for SMS. It is SMS enabled now. Please retest.


 1
on Aug 18, 2023 at 10:02am   •  0 likes

@Phong Vu could you help me as well? I cannot send SMS from my Ring Central phone number is (703) 740-4686



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