Are there Apis that allow receiving telephony events(ring, answer, hangup, etc.) in real-time?
Jul 27, 2018 at 8:58am • 2 replies • 0 likes
john11064
The ring central soft phone partially provides such a feature for 3rd party apps but I want to see the events for physical phones in a given Ring Central account.
2 Answers
answered on Jul 30, 2018 at 8:14am
Hi John,
The answer is yes. You can use the
company or the
user presence push notification to get real time changes of the telephony status.
This tutorial is showing how to get notified when there is a call recording using the presence push notification. You can use the same status changed sequence to determine ringing, answer and hangup.
Let me know if you want some sample code in other languages.
+ Phong
1
answered on Jul 27, 2018 at 9:19am
Hey John, I'm going to move this over to our Developers Community who may have the answer :)
0
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.
We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!
Try RingCentral Workflow Builder
