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Postman Authentication Error:OAU-270

Tags: rest api

Jun 28, 2023 at 9:05am • 2 replies • 0 likes

Sam Turner

I am trying to test authentication with postman, but I am getting this error:

{ "errorCode" : "OAU-270", "message" : "None of the parameters [brand_id],[account_id], [partner_account_id] found in the request" }

The app is set up with under JWT auth flow in Sandbox

Here is the information I am putting into postman.

Type: OAuth 2.0

Grant Type: Client Credentials

Access Token URL: https://platform.devtest.ringcentral.com/restapi/oauth/token

What am I missing, and how can I either find the appropriate parameters, or modify my request to get the access token?

2 Answers

Phong Vu answered on Jun 28, 2023 at 12:56pm

What and how you called the API in Postman is so invisible. At least post a screenshot (mask sensitive data) showing how you set the app credentials and the request headers.

Sam Turner answered on Jun 28, 2023 at 1:07pm

Here are the screenshots of my postman call. When I use the required data, I get the error response listed above

Phong Vu on Jun 28, 2023 at 2:37pm • 0 likes

Submit a dev support ticket, the support team will help and share with you a list of postman collections that you can use directly.

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