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Do we still have to complete the TCR registration if we don't use SMS through Ring Central?

Tags: tcr

Aug 3, 2023 at 10:51am • 2 replies • 0 likes

Jane Clougherty

We are in a heavily regulated industry and also don't use SMS through Ring Central. Do we still have to register?

2 Answers

Robyn Manta answered on Aug 12, 2023 at 4:41pm

We were advised by our IT department that unless we use Ring Central to send texts (which we do not) we do not have to register.

Mike Stowe answered on Aug 3, 2023 at 2:38pm

Hi Jane,
No, if you do not use SMS you do not need to register. Please note that starting Oct 1, 2023 any numbers that send SMS but are not registered will incur a higher "unregistered SMS" rate for sending/ receiving SMS.

If you have not already disabled SMS for your numbers, I would recommend doing so just to help you meet any regulatory requirements, as well as prevent new charges if someone were to send/ receive SMS on their RingCentral number.

Hope that helps, and if you have any questions please just let me know,
Mike

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