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Home » Users
Caller ringer
Tags: phone, ringing, rings
Oct 16, 2023 at 6:02am   •   2 replies  •  0 likes
Trevor Natoli

How do I change the ringer that the caller hears when connecting to an extension? I've seen it before but I can no longer locate it. Thanks in advance!

2 Answers
answered on Oct 16, 2023 at 11:58am  

You can do this on the app, too.

screenshot-10-16-23-11-42-am.png


 0
answered on Oct 16, 2023 at 11:57am  

Go to Phone > click on Call Rules and Voicemail > click Work Hours or After Hours > Then you will see Play music while connecting.

screenshot-2023-10-17-at-25330-am.png

screenshot-2023-10-17-at-25419-am.png

screenshot-2023-10-17-at-25514-am.png



 0



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