Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Uploading a custom user greeting (PHP)

Tags: sdk

Aug 20, 2018 at 5:53pm • 4 replies • 0 likes

charles-zink

Has anyone been able to upload a custom user greeting using the PHP library? I'm getting back 415 Unsupported Media Type for both MP3 and WAV files.

I opened an issue on Github which has some example code: https://github.com/ringcentral/ringcentral-php/issues/75

Thanks!

4 Answers

Tyler Liu answered on Aug 27, 2018 at 2:43am

It seems that you have figured out how to do it via curl.

If you want to do with Python instead (Python is a programming language while curl is not), refer to: https://github.com/tylerlong/ringcentral-python/blob/master/test/test_multipart_mixed.py

Tyler Liu answered on Aug 27, 2018 at 2:42am

I've replied here: https://github.com/ringcentral/ringcentral-php/issues/75

charles-zink answered on Aug 21, 2018 at 12:53pm

Hi, thank-you for the response. Testing around with hand-written CURL requests, I'm coming up against "InvalidContent AWR-135 Unable to parse greeting envelope" errors pretty frequently. Can you explain what that error is?

Phong Vu answered on Aug 21, 2018 at 9:52am

Hi Charles,

Thanks for reporting the issue directly to our Github repo! We will investigate the problem and fix it as soon as we can.

Meanwhile, you can get the access token from the php SDK and use the curl command to workaround the problem for you project.

Br,
Phong

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales