Can anyone provide an update for the enabling of SMS on our sandbox number?!?! It's impossible to get API approval without testing, and I can't test without the ability to send SMS messages.
Hi, I'm the dev working Mark. It does console.log the `record.phoneNumber`
Just some extra background info.
1. I get this warning for the SMS option in the Getting Started process.
2. On the API Reference page, I get this message.
Because that main company number is assigned to Mark via the auto-receptionist settings. So you cannot authenticate the API reference portal to try sending SMS form that number.
What is the support case number? I can ask them to give the status.
Meanwhile, if this is urgent for you to complete your project, give me the app client id and I can manually move it to your production so you can test the app on your production account.
I sure would appreciate any pressure you can exert! The case number is 21168651.
They claim that the number is SMS enabled. Can you test and give me the error message if it fails.
Dev saying it failed:
type: 'SMS',
creationTime: '2024-01-10T22:25:14.000Z',
readStatus: 'Read',
priority: 'Normal',
attachments: [
{
id: 15840353004,
uri: 'https://platform.devtest.ringcentral.com/restapi/v1.0/account/407101004/extension/407101004/message-store/15840353004/content/15840353004',
type: 'Text',
contentType: 'text/plain'
}
],
direction: 'Outbound',
availability: 'Alive',
subject: 'Test SMS using a RingCentral Developer account - Hello world!',
messageStatus: 'SendingFailed',
smsSendingAttemptsCount: 1,
conversationId: 7379051485377964000,
conversation: {
id: '7379051485377964514',
uri: 'https://platform.devtest.ringcentral.com/restapi/v1.0/conversation/7379051485377964514'
},
lastModifiedTime: '2024-01-10T22:25:16.612Z'
}
Message status: SendingFailed
When you read the number feature, does it have the SmsSender feature?
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