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PHP SDK cannot create new contacts

Tags: sdk

Aug 29, 2018 at 2:54am • 2 replies • 0 likes

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We are using PHP SDK to import contacts to RingCentral. The import was working fine, but recently it fails to add a new contact.

When I try to add the new contact it throws below error

Contact cannot be created: max contacts count reached (10000)

How to change the limit. Kindly help me to fix the issue

2 Answers

vyshakhBabji answered on Sep 5, 2018 at 3:58pm

RC only allows you to upload maximum of 10k contacts per extension. The only workaround I can suggest is to swap the contacts - you can choose to swap based on least used / unused contacts .

Tyler Liu answered on Aug 29, 2018 at 5:46am

It is not a programming issue. It's a limit enforced by RingCentral that you cannot have more than 10K contacts.

I am not aware of a way to remove or change the limit.

Let me post this issue to my colleagues to see if they have any ideas.

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