question

api-extension-do-not-delete8826 avatar image
api-extension-do-not-delete8826 asked ·

PHP SDK cannot create new contacts

We are using PHP SDK to import contacts to RingCentral. The import was working fine, but recently it fails to add a new contact.

When I try to add the new contact it throws below error

Contact cannot be created: max contacts count reached (10000)

How to change the limit. Kindly help me to fix the issue
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Tyler Liu avatar image
Tyler Liu answered ·
It is not a programming issue. It's a limit enforced by RingCentral that you cannot have more than 10K contacts.  

I am not aware of a way to remove or change the limit.  

Let me post this issue to my colleagues to see if they have any ideas.
3 comments
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For now we have no idea how to workaround this.  It is by design.
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Do we have any workaround for this?
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From a programmer's perspective, there is no workaround.

Please contact customer support and see if they can remove this limit for you.
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vb avatar image
vb answered ·
RC only allows you to upload maximum of 10k contacts per extension. The only workaround I can suggest is to swap the contacts  - you can choose to swap based on least used / unused contacts . 
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