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sagar-tanti11865 asked

SIP/2.0 500 Internal Server Error when making voice call

when ever i make call using demo project provided by Ring central to make a voice call.

the receiver device gets the call , it rings but gets disconnected after 2 secs automatically.

and i get error

Wed Sep 19 2018 19:14:53 GMT+0530 (India Standard Time) | sip.transport | received Web Socket text message:

SIP/2.0 500 Internal Server Error

Via: SIP/2.0/WSS qclr3m3j2mrg.invalid;rport=31606;received=;branch=z9hG4bK9756497

From: <sip:18882199988*>;tag=7jjrsp8b2j

To: <>;tag=gK00934b08

Call-ID: bv9oo63dnsn4akt209ef

CSeq: 5461 INVITE

Content-Length: 0

so want to know why am i getting this error.

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0 Answers

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys