question

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nibu-eapen10876 asked Tyler Liu answered

In order to call this API endpoint, user needs to have [EditMessages] permission

It's throwing following error when trying to edit inbound message received. I'm trying to change read status. It's working fine for outbound message
"errorCode" : "CMN-408",  "message" : "In order to call this API endpoint, user needs to have [EditMessages] permission.",

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Tyler Liu avatar image
Tyler Liu answered
Is the inbound message sent to "you" (the authorized user)? If not, you may not have the permission to edit it.

Please also login  https://service.ringcentral.com/ to confirm user permissions are configured properly.



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