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nibu-eapen10876 asked ·

In order to call this API endpoint, user needs to have [EditMessages] permission

It's throwing following error when trying to edit inbound message received. I'm trying to change read status. It's working fine for outbound message
"errorCode" : "CMN-408",  "message" : "In order to call this API endpoint, user needs to have [EditMessages] permission.",

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Tyler Liu answered ·
Is the inbound message sent to "you" (the authorized user)? If not, you may not have the permission to edit it.

Please also login  https://service.ringcentral.com/ to confirm user permissions are configured properly.



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