question

ee-shan-sim12253 avatar image
ee-shan-sim12253 asked ·

How can I get my App enabled for multiple Brands?

We are getting an error when a non-US user tries to authorize against our client.
Error message is OAU-233: The client doesn't support user's brand
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1 Answer

Tyler Liu avatar image
Tyler Liu answered ·
Send an email to devsupport@ringentral.com. Mention your app name, clientId and clearly describe the issue.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys