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hao-qin14356 avatar image
hao-qin14356 asked hao-qin14356 commented

Dynamics 365 CRM: RingCentral Limit Access

Hi, is there anyway we can control the access level of the RingCentral plug-in in CRM? Can we make it only available to certain users based on their security roles?


Thank you.

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1 Answer

saadetswift16514 avatar image
saadetswift16514 answered hao-qin14356 commented
Hey Hao, I moved this over to our Developer Community. They may have some more information about this CRM :)
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys