For the past few weeks I've been able to get calls using the api call "Get Call Log Records by Filter". Yet this morning I couldn't get any calls. I logged into my sandbox panel and could still see them, but couldn't pull them via the api. I doubled checked dates (i'm pulling from Jan 1st, this year), and other settings, but still nothing. I tried the api explorer and still nothing.
On a hunch, I called my line one more time. Then that one call showed up via my api guzzle call, and with the API explorer. I'm pretty sure i've got my code setup correctly, but I wonder why I can't get the older calls that I can see in my sandbox account panel.
- Does the sandbox API exclude older calls (I can't get ones older than 19 days),
- If so, why?
- And will this behavior still happen when I move to production?