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Laurie Wheeler avatar image
Laurie Wheeler asked ·

Billing: Seperate billing by month

In order to get reimbursed for my telephone usage, my company needs a cost breakdown by month. Currently I see 0 for all months until the annual payment is due. Can you please break this out for me?
billingstatements
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Hi Claudio.  Accounts set up with "Invoice Billing" will not have this available. 
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What is the difference?
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It has to do with the different billing systems. The accounts with "invoice billing" go through a different billing system.  I have been advised they are working on improving this, but there's no ETA. At this time if you have questions regarding invoice billing, the best solution is to email  invoicebilling@ringcentral.com
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I like to get the copy of the invoice in any time (like most of the systems do) from the RC Portal. How we can ask for a change of the billing system? I got a copy of an email from invoicebilling@... but was not satisfactory...
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Might not be a bad idea to submit a feature request for this to see how many other members chime in. 
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mike avatar image
mike answered ·
This page shows how to view your billing statement. 

Viewing or printing your billing statement

If you have other questions or still need help, let us know. 

Mike 
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