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Auto Dial via HotKey F6 does not work on new softphone only copies and pastes

Tags: phone

Feb 17, 2015 at 11:20am • 5 replies • 0 likes

Michael Savage

Auto Dial via HotKey F6 does not work on new softphone only copies and pastes. You still have to initiate the call from the softphone to start the ringout/phone call. Will this functionality ever be restored?

Michael Savage on Feb 17, 2015 at 2:55pm • 0 likes

Link does not work says I do not have access.

rickkee on Dec 7, 2020 at 11:28am • 0 likes

BS and more BS. It will never work because they are NOT STILL WORKING ON IT. This thread is almost 6 years old. Hopefully the RC Phone App will never die, it has all the features I need, and none of the BS @direct junk to clutter up my space.

Michael Savage on Feb 23, 2015 at 1:24pm • 0 likes

I am trying to use F6 button to auto dial highlighted numbers with new softphone. When i use F6 it only copies and pastes the number into the new softphone and I still have to initiate the call instead of it out dial and ringing out to the desk phone.

rickkee on Apr 16, 2021 at 9:37am • 0 likes

All the work since 2015..... F6 don't do nothin' anymore, not even copy. Gimmie My F6 and just dial the dang number I highlighted that has always worked.

1 Answer

mike answered on Feb 17, 2015 at 1:16pm

Hi Michael. They are still doing some work on this. There's a related thread that you previously posted to. Reply to this thread here: https://community.ringcentral.com/ringcentral/topics/auto-dial-in-new-softphone-program-is-gone-pls-...

It's a closed topic, but since you posted previously, it should let you post again. Let me know if you have any problems.

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