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Ring Central not connecting

Tags: message

Jul 16, 2015 at 10:05am • 2 replies • 0 likes

chuck

Prompt says "connecting" but it never does connect

2 Answers

Amy Rose answered on Dec 17, 2020 at 8:49am

I keep getting this window. It's connecting but I can't seem to get to the RC meeting room. Any advice?

baker answered on Nov 13, 2015 at 7:25pm

I have the same problem. Tried Chat, that said to open a case. Tried to open a case and it said to use chat. Tried tech support phone and it said to use the "success" FAQs. That lead me to here and there is no answer to the question above that was raised 4 months ago.

What kind of support is this??

I am using ring central only to fax from a Win 7 PC. The "connecting" message is in the small pop up window that opens from Ring Central.

mike answered on Jul 16, 2015 at 10:28am

Hi Chuck, can you include more details, and/or a screenshot? Are you referring to the Mobile app, RC Desktop etc.

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