Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Speed dials on new setup with Cisco SPA 525G Phones

Tags: hardware

Apr 22, 2016 at 10:01am • 1 replies • 0 likes

dan-pinette

Hello,

I we just got setup with a couple of Cisco phones and I setup some speed dials but they continually alternate between the display name and blf2649580228 or similar numbers. I tried to go in and delete the speed dials but when I do there is no information listed in the speed dial location? I have rebooted the phone so not sure what else to do.

1 Answer

Chuck Fuscone answered on Apr 22, 2016 at 12:37pm

Hi Dan, you would think this would be an easy thing to do but it is now.

here is my solution. Create users (Without a Phone) No cost disable unneeded features like voice mail greetings ETC.

then in the call flow section put the number you want it to dial. Now that you have created this virtual extension, you could assign it to a button using presence or just dial the extension number and it will call out

Make sense?

Chuck
Certified RC Installer
chuck@yoritguy.com

Holly Wallace on Oct 22, 2020 at 1:54pm • 0 likes

How do you keep these added external users from showing up in the company address book?

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales