I've read through old posts on this subject but could not find an answer.
Has anyone figure out how to remove the "press 1" step when calls are forwarded to a cell phone?
Hello,
There is no option to remove the "press 1 to answer" for Non-Ringcentral numbers. We can only turn it off when calls are forwarded to your app or deskphone. You may submit a feature request for this. Please specify that you want to have an option to remove "Press 1" for non-ringcentral numbers. For guide on how to submit, please read this article Submitting and Voting for Product Ideas
The reason I ask, is because when we are not up front in our shop its nice it rolls over to a cell phone. GoogleVoice has this as an option.
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