She wants to use a physical phone to answer incoming calls to the main number. But the main number is registered to too many devices. I was wondering if I could make a call que and assign a virtual extension to a physical phone and use that to answer incoming calls alongside the main number. Hope that makes sense.
I am told that a line can only be attached to 1 physical phone and 1 soft phone, not just two soft phones. However, I tested it on our system and seemed to work just fine on 2 soft phones. So I want to test to see if we can assign her main number to two soft phones (two separate laptops), then add a physical phone, assign a virtual extension to it, then create a call que and have all three devices ring simultaneously.
Thank you for your help and sorry if this sounds confusing.
For my use case a separate physical phone is needed (I think). I'm trying to get around a cabling issues between a Polycom IP 7000 and a computer for VC. We want to just have an auto-answer SIP device (Snom PA1) with line out/in connected to a micro PC. I thought paging would work, but that is one-way audio. Tried using the display speakers, but had echo issues. I thought a virtual extension would work, but apparently not unless we use the softphone and some software to create a virtual sound card to cross the audio (or even a USB soundcard). All very messy... With a PBX this would be simple to do...