question

Mindy Nevarez avatar image
Mindy Nevarez asked ·

Disconnected Call Verify

Facebook needs to call our phone number to verify our business page. When they call, the call gets disconnected before we can answer it - presumably because Facebook thinks/knows that its a VOIP or automated system. Is there no way to bypass this?
General Topic
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

bjsvec avatar image
bjsvec answered ·
I have had to deal with similar. The way I get around it is to use an advanced rule or forward the number temporarily in order to bypass any automated attendant or connecting message. Some verification systems are fairly advanced and listen for words and music that ends up confusing them.
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·
Mindy, if you try Brandon's suggestion let us know if it does, or does not work please? Forwarding the number is probably the only thing I can also think of that might work.

Mike
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadetswift16514 avatar image
saadetswift16514 answered ·
Hello Mindy,

Did the suggestion made by Brandon work for you?
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app