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Unable to send SMS to a 5-digit number

Tags: sms, sending sms

Mar 15, 2017 at 9:33am • 9 replies • 1 likes

tabayoyon

Good day! Is it possible to send SMS on a 5-digit number? Example would be the screenshot below. I am getting an error message when sending SMS to this number. 59963 is the recipient of the SMS.

9 Answers

CCD-JS answered on Aug 10, 2021 at 10:26am

Has anyone figured out how to text 5-digit numbers? It's 2021.

Ben Daniel answered on Jan 1, 2021 at 4:12pm

Years.

dan-vlamis answered on Apr 6, 2020 at 12:25pm

I have the same problem. Any resolution? Come on, RC, we need some sort of solution!

bob-robinson answered on Jan 24, 2020 at 7:29am

I get that RingCentral views shorter numbers as extensions, but why can't it be a prompt? "Is this an extension or a short code you are responding to?"

billing123 answered on Nov 19, 2019 at 4:51pm

billing123 answered on Jul 29, 2020 at 9:32pm

I cannot believe RC cannot take the time to fix this issue that has been existing for YEARS!
Absolutely ridiculous!

jeremy answered on Apr 4, 2019 at 3:44pm

2 years on and this is still a problem?

zarios-hair-salon answered on Aug 17, 2017 at 12:19pm

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.

mike answered on Mar 16, 2017 at 11:52am

No, sorry. It will work of course work with a 10 digit number but anything less than that they system searches for an extension within the account.

Mike

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