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ringcentral-wave-965821 asked ·

Copy/Duplicate User Settings

I've tried to search for this article for a long time now unfortunately I am unable to look for the perfect answer.

So far, Admins and/or Super Admins must manually copy user settings to create a new user with the same level of access, roles, etc.

For me this is tedious in some way, especially if they are going to add 20+ users.

What I am looking for is if there's any integrations in the future that will allow Admins and/or Super Admin to duplicate one user automatically - especially for bulk user creation. Pretty much like copying and creating a new user from AD
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bjsvec answered ·
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ringcentral-wave-965821 answered ·
Based on my understanding, we are using template for  existing users wherein we can copy the settings that was configured on the template.

But the feature that I am looking for will  copy existing user settings,role, template, etc. then create a  new user.
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I see.  As far as I know, at this time only RingCentral support can bulk create users.  I have done it a few times on larger installs by filling out a CSV file they provide and then upload for me. 
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I think that's on the back-end. But thanks for the recommendation.

I believe that whenever that this integration is done, it's going to save time for the Admin.
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