When you receive a call on the mobile app from a locked phone, you receive an overlay that stays active as long as the call does. From this overlay, you can hold a call, transfer a call, park a call, etc. Many of these features work perfectly. However, when you attempt to transfer a call, you must unlock your phone before you can continue. Is there not a way to access the contacts when doing a transfer from a locked phone without having to unlock the phone first?