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conover14253 asked ·

Installation

Windows Installer System administrator has set polices preventing installation.
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cglassy3135 answered ·
USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

2018-03-08  For others to be able to assist, please give more information about

1. Which App you are trying to install. 

2. What version of the Operating System you are running and

3. On what hardware

4. Networked environment or standalone workstation.  

While you are gathering that info, the other thing to pursue at your work site, is if you are RingCentral customer,  someone in IT should be aware this install may be a part of your job function and seek an installation approval.   

Your IT department can remotely install using the MSI installer version  for RingCentral Desktop for Windows MSI  or   RingCentral Meetings MSI.  We have thousands of users and this is how we deploy new installs and updated installs.
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