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stolz5244 avatar image
stolz5244 asked ·

A number of our users are experiencing issues logging into RingCentral.

A number of our users are experiencing issues logging into RingCentral. I am not able to open a case with support because of the login issue.This appears to be similar to an issue we had a few weeks ago.

Users in our Chicago and Florida offices are experiencing issues. If they are logged into RingCentral for Desktop, a message of "Calling unavailable" is shown. If they log out and attempt to log back in they receive the error of "Login failed Server error occurred. Please try again later."

All of my users are on version 9.4.3 of RC for Desktop.
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nessa avatar image
nessa answered ·
Same for Texas!
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Jennifer Morris Miller avatar image
Jennifer Morris Miller answered ·
Same for us here in MD
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