My reporting is days old Currently its the 4-5-2018 and my user activity report only shows data up to the 4-2-2018... Can someone help me with this? Note: This conversation was created from a
Better presence live reporting.
Hi, we are also experiencing an issue with the reports as the call logs show a much higher volume of calls within the same time frame of the historical report. A case was sent, but we need these reports to monitor the team performance.