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christina-feile12181 asked ·

Record vmail and auto-attendant greeting from desk phone instead of cell phone

Can you record the auto attendant greeting and vmail greetings from a desk phone? Calling the cellphone is annoying and we do not have microphones on our computers.
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chris-duquette4018 answered ·
where you plug in your cell number, just plug in your direct number instead and it will call the deskphone.
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oK - I saw something about dialing *86 and was wondering if that worked as well...
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*86 should work for personal greetings, but I think you need to use the click to call for auto attendant greetings.
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cglassy3135 answered ·
2287 USA based users, 28 different sites,  3800 DID lines - all Polycom VVX500 phones

2018-10-10 Yes we routinely have site secretaries call their voice clip in to a dedicated phone line in our centralized IT Department and leave their IVR menu clip as a "Voicemail"   

This is a dedicated line only used for clips and we know when a ticket comes through to check for the matching "clip" ---  Then our IT department just uploads the sound clip to the IVR prompt library on the webportal.



See our write up how we do it here 

http://ringcentraladminusersgroup.org/tips/automatingivrmanagement.html


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