Can Ring Central meetings access contacts to pull caller ID?

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dave-vtc12546 asked · Nov 05, 2018 at 02:49 PM

Can Ring Central meetings access contacts to pull caller ID?

We have a large phone only conference call in the AM. We have a moderator who logs into the meetings from their PC to administer the call. Is there a way for the meetings app to pull contacts from RIng Central Phone and display the callers name instead of phone number?

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Answer 1 · 2018-11-07T14:43:50Z

saadetswift16514 answered · Nov 07, 2018 at 02:43 PM

Hey Dave, are all of your attendees calling into the Meeting? Or are they using the app itself and logging in with their name?

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Answer 2 · 2018-11-07T14:49:09Z

dave-vtc12546 answered · Nov 07, 2018 at 02:49 PM

They are all calling into the meeting from cell phones and land lines. We have those numbers assigned to the contacts in the global phone directory.

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Answer 3 · 2020-07-30T03:58:23Z

saadetswift16514 answered · Jul 30, 2020 at 03:58 AM

Hey Dave, I followed up with our RC Meetings team on this and at this time the app does not communicate/sync with the Global Phone Directory

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