When a call comes in on a mobile, we have to dial 1 to accept. Obviously we can't do this when we are driving. Is there a way around this please?
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Was there ever an answer on this question? We are having the same issue. The link for the article is broken.
Userlevel 3
Sorry Mary - the code is STILL broken as of today (and the Step 6 isn't valid in that article link)
"Never" needs to be an options on this pull-down menu.- it's there for the Direct calls - it can't be that hard to put it there (including working logic ;) ) for the other calls.
This is a really big issue - why is it still not implmented?!?
Who do we need to chat with about this? This is an ERROR, not something for the wish list/ideas.
Userlevel 2
Hi @Joe Cache, I'll check this with our Product Team.
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