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App: write new message
Tags: message
May 8, 2019 at 8:02pm   •   2 replies  •  0 likes

Hi Concerning android app. Do I don't understand something, but why I click the + and choose new message, I can't choose team?? We can only choose contacts. Also why I can't reply to a message or at least quote it? It's complicated in web version but at least it's possible. Thanks Mlanie

2 Answers
answered on May 15, 2019 at 7:14pm  
It works if it's a message. However, it doesn't work in case of a zapier automatization or note. BTW, even in web version, it's not user-friendly (eg double-click), since you have to click "view details". But it works for automatic message, at least.

Concerning the direct messaging, it's really annoying. Team are classified by recent update, so I have to "know" if it was recently messaged or not to find it in the list. At least, we should have the choice to sort them by alphabetical order.


answered on May 13, 2019 at 9:05am  
Hi Melanie, 

To be able to quote a message, you have to press and hold on the message and a menu will come up with different options, to like or quote the message. 

As far as directly messaging a team, that's not an option for Android or IOS to create a new message to a team from the + button. Right now, your only option is to find the team, and create the new message directly in the team. 


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