Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

call handling

Tags: call handling, phone

Jul 17, 2019 at 6:09am • 2 replies • 0 likes

javier-froimzon

can I change my own call handling preferences without login in as an administrator? I.e. forward my calls to my cell when traveling.

2 Answers

bond007dmc answered on Jul 17, 2019 at 7:25am

Yes... As long as the permission level assigned by admin is such that there is a Settings Tab on your portal page, you should be good to go.

You should also be able to access those settings from your RingCentral Phone App - at least on Android (not the RingCentral, formerly Glip App - as far as I can see quickly)

bond007dmc answered on Jul 29, 2020 at 9:20pm

UPDATE:

Strange... I don't see a way to edit my own comment. Anyway - a correction. The extension settings CAN be accessed from both Android mobile apps (not sure about IOS) and the Windows Desktop RingCentral Phone App. It is only the Desktop RingCentral App (formerly called Glip) that I do not see that option.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales