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Changing names on the Cisco IP Phone-SPA525G Side Car

Tags: hardware

Aug 6, 2019 at 7:17am • 1 replies • 0 likes

shelly1

In regard to changing names on the Cisco IP Phone-SPA525G, how do I change staff names on side car. Is this something done on internet? If so, where do I find needed info to log in? Person who created names on side car and was here for phone system set up is no longer with the company. Thank you

1 Answer

saadet.swift answered on Aug 21, 2019 at 9:30am

Hey Shelly,

The sidecar, which uses Presence, is pulling the information from the User's extension name. This information can be updated by a Super Admin on your account :)

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