question

seth-koberg avatar image
seth-koberg asked saadetswift16514 answered

New user unable to log in with phone number

A new user is unable to log into the Ring Central website and desktop app using their phone number, however, if they try logging in with our main number + their extension, they can get logged in.
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saadetswift16514 avatar image
saadetswift16514 answered
Hey Seth, please contact our Tech Support Team so that they can troubleshoot what's going on.
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