Question

New user unable to log in with phone number

  • 30 October 2019
  • 1 reply
  • 180 views

A new user is unable to log into the Ring Central website and desktop app using their phone number, however, if they try logging in with our main number + their extension, they can get logged in.


1 reply

Hey Seth, please contact our Tech Support Team so that they can troubleshoot what's going on.

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