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Ring Central Meeting not seeing Computer Mic

Tags: meetings

Jan 24, 2020 at 8:05am • 4 replies • 0 likes

nick-perfetto

I've had a couple of end users who have an issue with the Ring Central Meetings app where it just doesn't see the computer mic. The mic is selected as input and is working in other things but Meetings isn't producing any sound even though the mic is selected

4 Answers

jodie-knott answered on Mar 25, 2020 at 3:18pm

How would you adjust privacy settings for someone using Windows instead of a Mac? Thanks!

Becky-Community_Manager answered on Jan 27, 2020 at 11:40am

Oh, good news, Nick!
That was what I was going to recommend!
Glad to hear all is sorted, but come back if we can support you further!

nick-perfetto answered on Jan 27, 2020 at 11:38am

THanks for your response Becky. We figured it out. It needed to be allowed in the Privacy settings (they are on Macs).

Becky-Community_Manager answered on Jan 27, 2020 at 11:30am

Nick, can you indicate what kind of computers your end users are on?

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