Starting the past weekend, I kept on seeing ads on Facebook for "Ringcentral Video" and their website has info on it. It appears to be a new and separate product but I haven't heard back from our account rep on how we can begin using it and for more details, namely if this will be completely replacing the zoom version.
I was able to locate from some screenshots the site is https://v.ringcentral.com/ and that let me log in, but I have no access to anything about the product in my admin portal.
Looking for some more info regarding the email recently received about being upgraded to RC Video and the option to OPT-out or not.
Is RC Meetings still available as well as the Rc Meetings for Outlook add-in?
We have a few clients who are still looking to use the RC Meetings functionality and if we choose the upgrade it sounds like our RingCentral apps will not allow us to choose anymore between the two.
I think I want the new RC-video but cannot get a straight answer regarding price. I am hearing FREE if I switch ( using my rep ) before Aug1, 2020, but also through support I can switch anytime at no charge. And of course the main appeal is RC-Video allows 1000 phone participants and 100 video participants. Compared to RC-meeting of 100 audio and 4-video.
FYI - I called my rep weeks ago and she added a "test" plan for 30-days (till July 31) where I can try both RC-Meeting and RC-Video. Can start RC-video in a browser at v.ringcentral.com or start RC-meeting via the RC Mtg App or browser.
Can anyone explain the 4 user max on Video share? RC Meeting has 100 participants but only 4-user's able to share video. What exactly does that mean? RC Video if you get before July 31 is supposed to have 100 video participants ?
Thanks
The new RC video service has the same look, feel and behavior of the open-source Jitsi platform, which is based on WebRTC and XMPP. https://jitsi.org/projects/. I would wager that the Jitsi technology is powering this new service.
There's a lot to like about RC video, however it does appear to lack some features that you might be used to with RC Meetings (e.g., virtual backgrounds, remote support). Incidentally, Jitsi is starting to experiment with blurred backgrounds. They have the feature labeled as "beta" on their public server, but currently it's a bit rough and doesn't support virtual backgrounds. The writing is on the wall, and it's probably just a matter of time before it becomes a regular feature.
RC does appear to be taking a responsible approach to this transition. They could have replaced RC Meetings with the new service, but they have provided the ability to use either service for the time being:
It looks like I can switch back and forth based on my needs. If I want a simple meeting that anyone can join without requiring a client installation, I can choose RC Video. If I want a full-featured meeting experience, I can still use RC Meetings.
Now that the Video service has been released, I would imagine that RC will be hard at work implementing the most popular feature requests, and eventually the new service will have feature parity with RC Meetings, which I expect to be completely discontinued before too long.
I'm really excited about the future of RC Video. It looks good so far!
Dave
For anyone else who is using, are you finding issues with the user experience compared to other video platforms?
I've been testing it out with people to see how it goes and people with poor internet connection (myself, sometimes...) have a very poor experience and will often freeze, time out, not being able to share, etc, but then we switch to another platform (hangouts, webex, etc) and their experience is much improved.
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