question

randeep-singh-khalsa avatar image
randeep-singh-khalsa asked randeep-singh-khalsa commented

Error code 100000502

Error code while launching ringcentral meeting 100000502

meetings
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We have a meeting in the next few minutes and this is a showstopper. Please escalate and help at top priority. 


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mary-community-moderator avatar image
mary-community-moderator answered
Hi Randeep,

Have you already tried to uninstall/reinstall your app?
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rob-weaver answered
Same issue for us. Meetings is not working for any of our employees.
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randeep-singh-khalsa answered
Its not working for any users here. Thanks.
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mary-community-moderator avatar image
mary-community-moderator answered
Hi Everyone!

Sorry for having this issue. There is currently an outage regarding this. Please contact our Technical Support or create a web case for documentation that your service is also affected. This will also let you be notified once outage is clear.

Thank you!
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jake-baldwin avatar image
jake-baldwin answered mary-community-moderator commented
On top of the aforementioned error code you might also see:

Web error 502 bad gateway when clicking join URL
Joining from RC app on mobile just spins and never starts meeting
Joining by dial-in gives error code 105
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That's correct, Juan. Thank you for the additional information
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juan-pablo-mo avatar image
juan-pablo-mo answered
i have a class with 125 students O_O ! hahah and everyone is calling me to ask what's going on. First time having this bug, it'S ok i already postpone everyone =) let's hope it get fix. 
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jdc-lowry answered
Our company had the same problems. Seems they've restored service a minute or two ago though.
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juan-pablo-mo answered
it'S slowly coming back

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rob-weaver answered
Seems to be working now for us as well.

Also, it looks like you can access or start meetings through the RingCentral app instead of Meetings app and that was working for us earlier as well.
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