question

james-rael avatar image
james-rael asked mary-community-moderator edited

Turning off email notification of text messages

I have disabled all email notifications on my account, yet I still receive a separate email for every text I receive through ringcentral.
I've read many other posts where people say to go into User preferences, then to Notifications; but as I said, they're literally all turned off.

sms and text messaging
3 comments
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I have this same issue and it is so irritating! I get 10 emails when I have a short text message exchange.

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Hi Emily, please send us an email at community.support@ringcentral.com so we can check on your web portal.

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did anyone get an answer - I have same problem

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1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered

Hello everyone!

You can disable the notification through your web portal. Click HERE on how to do it. Thank you!

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