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Sally Bergman avatar image
Sally Bergman asked ·

Clio Integration

Clio is one of the most popular cloud case management systems for attorneys. Vonage, Nextiva, Smith ai and jive (and the list is growing) all have integrations that will log calls, messages and time entries into Clio. Why none from RC? RC customers will be leaving if RC can't adopt this much-needed integration.

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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

As per this link:

https://support.clio.com/hc/en-us/articles/360000335834-Does-Clio-Integrate-with-RingCentral-

"Clio does not currently integrate with RingCentral. You can, however, connect the two programs using Zapier "

So you cannot integrate it directly and can use other tools like zapier to do so.

By the way, you can also create this idea post here among the developer so that they can take this idea

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I've tried the Zapier connection, but it doesn't work anywhere near as well as any of the other integrations provided by the other VOIP companies, particularly Vonage. I think most of us Clio users would be willing to pay extra on our RC bills to have the integration.

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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

Well I can find an Idea suggestion in this forum :

https://forums.developers.ringcentral.com/idea/1475/clio.html

Maybe, it will be in the list next

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Mitchell Miller avatar image
Mitchell Miller answered ·

Another law firm here requesting RC integration with Clio platforms. I'd definitely be willing to pay for an integration that helps me accurately capture billable time and CYA correspondence. Please help!

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